Refunds and Cancellation Policy

  1. Payment, Refunds, Upgrading and Downgrading Terms:

    1. The fee or charge associated with the Service is billed in advance for a five year basis and is non-refundable (the "Service Fee"). There will be no refunds or credits for partial months of service, or refunds for months unused with an open account.

    2. You must notify OSMOS of any change to your billing information before the next billing cycle.

    3. The Service Fee is exclusive of all taxes, levies, or duties imposed by taxing authorities, and you shall be responsible for payment of all such taxes, levies, or duties, excluding only those taxes based on the net income of OSMOS.

  2. Cancellation and Termination:

    1. You may cancel your account at any time.

    2. Once an account is cancelled, OSMOS reserves the right to delete any associated data at any time.

    3. If you cancel the Service before the end of your current paid term of Five (5) Years, your cancellation will take effect immediately; however, no refund or prorate will be issued.

    4. OSMOS, in its sole discretion, has the right to suspend or terminate your account and refuse any and all current or future use of the Service, or any other OSMOS service, for any reason at any time.

  3. Modifications to the Service and Prices:

    1. Prices of all Services, including but not limited to any subscription plan fees to the Service, are subject to change upon 30 days notice from OSMOS. Such notice may be provided at any time by posting the changes to or via e-mail.

    2. OSMOS reserves the right at any time and from time to time to modify the Service (or any part thereof) with or without notice.

    3. OSMOS shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.